Frequently Asked Questions

Everything you need to know about our robotic treat machines coffee, cotton candy and ice cream.

What types of robot vending machines does Robot Treats offer?

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We offer three fully autonomous robot vending machines:

  • Coffee Robot makes fresh espresso based drinks using 100% fresh ground coffee and fresh milk (never powdered).
  • Cotton Candy Robot creates custom multi flavored, shaped cotton candy in 30+ designs, fully enclosed and hygienic.
  • Ice Cream Robot Dispenses soft serve with choice of syrups and toppings, in cup or cone, in under 2 minutes.

All machines are 100% automatic, food grade certified, and built for high traffic locations.

How does the Bezzbot Robot work and what drinks can it make?

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The Bezzbot Robot is a fully enclosed, automatic system that grinds fresh beans, brews and caps each cup in about 55 seconds. It uses 100% fresh milk (no powdered milk).

Drinks available: Americano, Latte, Cappuccino, Mocha, Flat White, Vanilla Latte, Hazelnut Latte, Caramel Latte.

Perfect for airports, train stations, offices, malls, hospitals and more.

What makes the Cotton Candy Robot special?

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It’s a 100% automatic, fully enclosed machine that spins cotton candy in 60 seconds using food grade ingredients. You can choose from 6 vivid sugar colors and 30 built in shapes (flowers, hearts, stars, characters).

  • Touchscreen ordering, sound system, sensors and tracking app.
  • Automated process: robot arm grabs a stick, weaves sugar via thermal processing and dispenses through a secure compartment.
  • Self cleaning and self diagnostic systems ensure hygiene and safety.

How does the Ice Cream Robot serve dessert?

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The Ice Cream Robot is a fully automated dessert station. Customers select flavors, syrups and toppings on a touchscreen and the robot dispenses the ice cream in 15–60 seconds.

  • Choose from ~100 ice creams, frozen yogurts and sorbets (two flavors per order).
  • Toppings include: crushed pistachios, chocolate chips, almonds, M&Ms, sugar stars, sprinkles.
  • Enclosed workspace with UV and ozone sterilization, plus self cleaning cycles.
  • Operates 24/7 with no staff needed.

Are the products safe and hygienic?

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Absolutely. All machines are 100% fully enclosed and use food grade materials. The Cotton Candy and Ice Cream robots feature UV and ozone sterilization, auto cleaning, and sealed cabinets. The Coffee Robot uses fresh milk and freshly ground beans, with fully enclosed production to eliminate contamination.

Every machine is built with food safety as the top priority.

How long does each treat take to make?

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  • Coffee: ~55 seconds per cup.
  • Cotton Candy: ~60 seconds per serving.
  • Ice Cream: 15–60 seconds (depending on customization).

All processes are fully automated, ensuring speed and consistency for high traffic locations.

Where can these robots be placed?

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Our robots are designed for a wide range of locations:

Airports, train stations, office buildings, shopping malls, hospitals, exhibitions, parks, supermarkets, museums, cinemas and amusement parks.

They are compact, reliable and operate 24/7, making them perfect for impulse sales and high foot traffic.

What flavors and customizations are available?

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  • Coffee: 8 specialty drinks (Americano, Latte, Cappuccino, Mocha, Flat White, Vanilla/Hazelnut/Caramel Latte).
  • Cotton Candy: 6 sugar colors, 30+ shapes (flowers, hearts, stars, characters), and multiple flavor blends.
  • Ice Cream: ~100 flavors (ice cream, yogurt, sorbet) + 3 syrups + 3 toppings from a wide selection (nuts, chocolates, candies).

How does the ordering process work?

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All robots feature an interactive touchscreen for ordering. Customers select their product, customize flavors/toppings and complete payment. The robot then prepares the treat automatically:

  • Coffee: Grinds beans, brews, caps and dispenses.
  • Cotton Candy: Spins sugar, shapes and extends via robotic arm.
  • Ice Cream: Dispenses swirl, adds toppings and places cup/cone at the delivery window.

The entire process is contactless and fully visible through the machine’s window.

What maintenance and support do the machines require?

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Each robot is equipped with self diagnostic systems and auto cleaning functions. They alert operators to any issues. Routine maintenance is minimal and our team provides remote support and on site service as needed.

All machines are built for durability and low cost operation, with 24/7 monitoring capabilities.